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CUSTOM FORMULATION
Looking for a unique formulation for your business or have an existing
formulation you would like us to manufacture for you? Complete our Contract Manufacturing Questionnaire to determine if we are a fit for your project!
Contract manufacturing can offer you more flexibility. You partner with the manufacturer to design your own formulas (or scale-up existing formulations) and packaging. This means room for more differentiation in the marketplace as you get to develop a product that is entirely unique to your brand. The downside? Higher order minimums and longer lead times.
MINIMUM REQUIREMENTS
Unlike any other private label manufacturing company, we do not have
high minimums. We would be happy to fill your orders
of 16 pieces or 5000 pieces! Contract manufactured products start with higher minimums of between 5-50 gallons, depending upon the formulation.
DELIVERY/SHIPPING
AliMar ships to United States addresses only. Expected
turnaround time for orders will vary depending upon the size of the
order and services required to complete the order. A typical turnaround
expectation for a simple fill order without any graphic art or label
printing needs is approximately 15 days. If you will be providing labels, boxes, packaging or other non-stock components, please add a minimum of six (6) weeks to your
order processing time. If you choose from one of our "Quick Shelf
Print" stock label designs, add a minimum of one (1) week to your order
processing time.
PRE-PRODUCTION SAMPLES Private Label and Contract
Manufacturing services are custom tailored to your wants and needs for
your products. Because each order is customized to meet those
requirements, all orders are NON REFUNDABLE. Due to this policy, we
strongly recommend that you purchase pre-production samples before
finalizing your private label order. This will ensure that you are
receiving the fragrance and color mix you expect. There is a
non-refundable deposit of $150.00 for this service and this amount will
be applied toward orders that are placed within six months. The
pre-production sample kit consists of six items of your choice in a 2
ounce size.
Approval of pre-production samples will be required by the customer
before placing the final order. Once we have received approval of the
pre-production sample, production of the private label order will begin.
Changes to orders after production has begun cannot be accepted.
If you choose not to purchase the pre-production samples, we will
require you to sign a Waiver of Liability.
RETURNS/CANCELLATIONS
Returns are not accepted for any reason once the custom product formula
has been processed. Due to the nature of manufacturing with natural
ingredients, there can be slight variations in color, thickness/thinness
and scent of all bases from batch to batch. These changes are NOT
grounds for a return. All sales are final. Due to the nature of our
products, we are unable to accept returns and still guarantee purity of
product to our customers. Products will be replaced or refunded, only in
the case of a shipping error on our part or damage during shipping only
once a claim has been issued by the freight carrier, not for
accidentally ordering the wrong product, not liking the color, feel,
texture, scent or any other physical aspect of the product or shelf life
issues that may occur to products you have pre-approved or products
that you alter after delivery.
If we make a mistake, then we will immediately reproduce your product
and will ship it to you via the originally requested method of
transport. We will not Overnight reproduced product when you originally
paid for ground services.
Note: Cancellations, if allowed can only be done if we have not already
started making your product or have not pre-ordered any required
ingredients. Once production has begun, we cannot cancel, credit or
refund for any reason.
PRICING
We would be happy to quote your project once you have completed the questionnaire linked above and we have received all of the
necessary information. We do require that a Non-Disclosure Agreement is
signed and returned before any information is exchanged for the
protection of both parties. Contact us at admin@alimarlabs.com for a
copy of the agreement or go to the Forms section of the web site for a
downloadable copy. After receiving the agreement, please sign and
either scan and email or fax to us at 866-692-1765. After we have
received the signed agreement, we will contact you and begin the price
quote process.
FDA LABEL REQUIREMENTS
We will provide you with the necessary ingredients for your labels in
order to comply with the upcoming FDA new personal care products label
regulations. We highly advise you to follow these recommendations to
avoid penalties that may result in mislabeled product.
SHIPPING
All orders will be shipped either via UPS Ground or Freight services and
will be prepaid and added unless otherwise specified by the customer.
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