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Delivery/Shipping
AliMar Labs ships to United States and Canadian addresses only. Expected turnaround time for orders will vary depending upon the size of the order and services required to complete the order. A typical turnaround expectation for a simple fill order without any graphic art or label printing needs is approximately 15 days. If you require artwork design and custom label printing, please add a minimum of six (6) weeks to your order processing time. If you choose from one of our "Quick Shelf Print" stock label designs, add a minimum of one (1) week to your order processing time.
PRE-PRODUCTION SAMPLES
Private Label Manufacturing is a customized service tailored to your wants and needs for your products. Because each order is customized to meet those requirements, all orders are NON REFUNDABLE. Due to this policy, we strongly recommend that you purchase pre-production samples before finalizing your private label order. This will ensure that you are receiving the fragrance and color mix you expect. There is a non-refundable deposit of $150.00 for this service and this amount will be applied toward orders that are placed within six months. The pre-production sample kit consists of six items of your choice in a 2 ounce size.
Approval of pre-production samples will be required by the customer before placing the final order. Once we have received approval of the pre-production sample, production of the private label order will begin. Changes to orders after production has begun cannot be accepted.
If you choose not to purchase the pre-production samples, we will require you to sign a Waiver of Liability.
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